Help center
Duel Casino questions
Signup, payments, rakeback, games, sports and support, answered plainly.
General
What is Duel?
A crypto casino and sportsbook with 3,000+ games, an Evolution live casino, provably fair originals and a full sportsbook including World Cup 2026. Play is no-KYC and rakeback runs on every bet.
Is it licensed?
Yes, on a Curacao licence operated by Brisaca B.V., paying players since 2020.
Is there a welcome bonus?
Yes, a 100% match up to 1 BTC with no wagering on the bonus, and rakeback on top for life.
Can I use it from my country?
Duel is open in most countries, but some are restricted. Check the current terms before signing up.
Is there an app?
No separate app, but the site works like one in any mobile browser.
Account
How do I sign up?
Choose sign up on Duel and enter an email and password. No phone number and no documents for standard play.
Do I need KYC?
No. Standard crypto play needs no identity documents, address proof or selfies.
Forgot my password?
Use the reset link on the login page. The email arrives within a few minutes.
Can I open two accounts?
No. One account per player. Extra accounts break the terms.
Payments
Which coins work?
15+ including BTC, ETH, LTC, DOGE, USDT on TRC-20 and ERC-20, USDC, SOL, BNB and XRP.
How quick are payouts?
They run automatically and usually land inside fifteen minutes, with no manual review.
Any withdrawal fees?
Duel charges none. Standard network fees still apply and come from the amount withdrawn.
Minimum withdrawal?
No forced minimum, though very small amounts are not worth the network fee.
Rakeback
What is it?
A share of the house edge back on every bet, paid instantly with no wagering. The rate rises through the VIP Lounge.
Wagering on it?
None. Withdraw it as soon as it is credited.
Which games earn it?
Slots, live tables and sports, automatically from the first bet.
Does it expire?
No. It stays until you withdraw it.
Games
How many games?
Over 3,000: roughly 2,500 slots, 400+ live tables and 20+ originals.
What does provably fair mean?
You can verify each result. The seed hash is published before the round and checked after.
What live games are there?
Blackjack, roulette, baccarat, poker and the Evolution game shows like Crazy Time and Monopoly Live.
Sports
Is there a sportsbook?
Yes, covering football, basketball, tennis, UFC, hockey and esports, pre-match and live.
World Cup 2026 markets?
Yes, group, knockout and outright markets plus live in-play for every match.
Do sports bets earn rakeback?
Yes, every sports wager qualifies, win or lose.
Support
How do I reach support?
Live chat, open around the clock from any page, usually answering within a couple of minutes.
Withdrawal missing?
Check the transaction on a blockchain explorer. If it is confirmed but missing, or not visible after ten minutes, contact support with your reference.
Responsible gambling tools?
Yes, deposit limits, session limits and self-exclusion. If it stops being fun, use them or visit BeGambleAware.org.
Question not covered?
Duel's live chat runs around the clock, or just start playing.